Case Manager II (Roads to Recovery)
Company: Bayview Hunters Point Foundation
Location: San Bruno
Posted on: October 2, 2024
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Job Description:
Description:What We Do:Bayview Hunters Point Foundation has been
at the heart of social justice for over 50 years, providing support
services for predominantly low-income people of color in the
Bayview and throughout San Francisco.Our mission is to build a
community that is empowered, clean, safe and healthy. We are
focused on multidisciplinary, community-informed support for our
clients, addressing the root causes of unemployment and
homelessness, and advocating for the basic human rights of food,
health, economic and housing security.Today, BVHPF's nearly 200
employees serve over 5,000 disadvantaged clients each year. Our
programs include:--- Mental health counseling for youth and
adults--- School-based mental health services--- Substance abuse
counseling and methadone treatment--- Family transitional and
supportive housing--- Rapid rehousing and flex pool housing
programs--- Case management services at several homeless and
housing programs--- Bayview SAFE Navigation CenterThe objective of
the program is to provide a warm, welcoming environment of support
and services tailored to the unique needs of San Francisco's
homeless population transitioning into housing and supporting them
through the process.Position Overview:A Case Manager II for Jail is
responsible for providing comprehensive case management services to
inmates, including assessment, planning, coordination, and
implementation of services designed to support rehabilitation and
successful reintegration into society. The Case Manager II works
closely with correctional staff, external service providers, and
community resources to address the needs of inmates and facilitate
their transition post-release. This position reports to a Program
Manager, and works closely with the Site Director and other
leaders.Duties and Responsibilities:Conduct thorough assessments of
inmates' needs, risks, and strengths upon intake.Develop
individualized case plans that outline specific goals and
interventions.Client Assessment and Service Planning: Advocate for
inmates' needs within the correctional facility and with external
service providers. Provide counseling and support to help inmates
cope with incarceration and prepare for reentry into society.
Conduct comprehensive assessments to identify clients' strengths,
challenges, and needs. Collaborate with clients to develop
individualized service plans that address their unique
circumstances. Regularly reassess and update service plans based on
clients' progress and changing needs.Resource Referral and
Coordination: Connect clients with essential resources, such as
emergency shelter, food, healthcare, mental health services,
substance abuse treatment, and employment support. Liaise with
external service providers and community organizations to
coordinate access to necessary resources. Provide ongoing support
and advocacy to help clients navigate complex systems and overcome
barriers.Case Management and Support: Coordinate and monitor the
implementation of case plans.Ensure inmates have access to
necessary services, including mental health counseling, substance
abuse treatment, educational programs, job training, and housing
assistance. Collaborate with correctional officers, healthcare
providers, social workers, and community organizations to deliver
comprehensive care. Conduct regular check-ins with clients to
monitor progress, provide emotional support, and offer guidance.
Collaborate with clients to set goals and develop action plans to
address identified needs. Assist clients in accessing and applying
for benefits, entitlements, and supportive services. Advocate on
behalf of clients to ensure their rights and needs are met within
the shelter and in the community. Contacts the participant within 2
business days and schedules intake meeting after receiving the
referral. Attends weekly case consultation meetings and monthly
trainings; meets regularly with clinical supervisor to exchange
pertinent information and receive supervision.Crisis Intervention
and Conflict Resolution: Respond promptly to crisis situations,
including mental health crises, substance abuse relapses, or
conflicts within the shelter. Provide immediate support and
guidance to de-escalate situations and ensure the safety of all
individuals involved. Collaborate with internal and external
resources to address crisis situations effectively.Documentation
and Reporting: Maintain accurate and up-to-date client records,
including assessments, service plans, progress notes, and outcomes.
Prepare and submit reports as required by the shelter management
and funding agencies. Ensure compliance with confidentiality and
data protection guidelines.Collaboration and Teamwork: Collaborate
with shelter staff, including social workers, counselors, and
administrative personnel, to provide coordinated care and support.
Participate in staff meetings, case conferences, and training
sessions to enhance knowledge and skills. Contribute to a positive
and inclusive work environment by actively engaging in teamwork and
professional development.Minimum Requirements and
Experience:Experience: While prior experience in a case management
role is not always required for an entry-level position, any
experience working with vulnerable populations, volunteering at
homeless shelters or community organizations, or participating in
internships or practicums in social services can be advantageous.
Demonstrating commitment to social justice and desire to support
those experiencing homelessness is valuable.Knowledge: Basic
knowledge and understanding of homelessness issues, social
services, and community resources in San Francisco are beneficial.
Familiarity with trauma-informed care, cultural competency, and
client-centered approaches is valuable. Knowledge of relevant laws,
regulations, and policies related to homelessness and social
services is advantageous.Skills: Excellent interpersonal and
communication skills to establish rapport, actively listen, and
effectively communicate with clients, colleagues, and external
stakeholders. Basic organizational and time management skills to
handle caseloads, maintain documentation, and meet deadlines.
Empathy and compassion to provide support and assistance to
individuals experiencing homelessness. Problem-solving skills to
identify client needs, navigate resources, and address barriers.
Cultural sensitivity and the ability to work with individuals from
diverse backgrounds. Primarily experience working within the
correctional facility with occasional travel to community agencies
and resourcesPreferred Qualifications:Strong understanding of the
criminal justice system and challenges faced by incarcerated
individuals.Can demonstrate a commitment to professional
development and enhance candidacy.Equivalent work experience
acceptable in lieu of degree with a minimum of one (1) year direct
experience in case management or related field.Electronic data
collection, input, and information maintenance.Clinical supervision
toward licensure is available for those on a BBS licensure track if
selected.Designing, planning, and implementing program services,
with an emphasis on building accountability for program
participants as they strive to move forward in their lives.Ensure
the health and safety of program participants' and thorough
management of the physical plant; this includes safety, hygiene,
appearance, and overall aesthetic of the facility.Prepared to
respond to emergencies with clear thinking and swift action.Be
committed to the mission of Bayview Hunters Point Foundation and
possess a good working knowledge of and sensitivity to individuals
with substance abuse and/or mental health issues such as PTSD,
psychosis, borderline behaviors, bipolar, etc.Certified Case
Manager (CCM), Certified Alcohol and Drug Counselor (CADC), or
Mental Health First Aid.Bachelors degree in social services,
psychology or a related field.Physical & Additional
Requirements:Regular and reliable job attendance.Effective verbal
and written communication skills.Proficiency in computer skills,
including knowledge of Microsoft Office, Avatar, internet browsers,
etc.Exhibit respect and understanding of others to maintain
professional relationships.Independent judgement in evaluation
options to make sound decisions.Ability to work effectively in an
open office environment surrounded by moderate noise and
distractions.Frequently required to sit; occasionally walk and
stand; travel from the building to other sites.Specific vision
abilities required by this job include close vision, distance
vision, depth perception, and the ability to adjust focus.The
employee must be able to meet deadlines with time constraints.May
be asked to occasionally work irregular or extended hours while
performing job duties.Valid California's Driver's License (if
duties require).Able to meet required state, federal, local and
BVHP standards.Live Scan fingerprinting and TB clearance as well as
any other medical vaccinations may be required.At least two
COVID-19 vaccinations (preferred).As part of our commitment to
maintaining a secure environment, all candidates selected for this
position will be subject to a comprehensive background check
clearance. This clearance is a standard part of our employment
process and is conducted in accordance with applicable laws and
regulations.What We Offer:Insurance: Coverage for medical, dental,
life and vision, with varying levels of plans to choose from.403(b)
Retirement PlanPaid Time Off (PTO): Including vacation days and
sick leaveHolidays: 17 Employer-paid holidaysFlexible Work
Arrangements: Hybrid schedules available for certain
positionsEmployee Assistance Programs (EAPs): Offering counseling,
support services, and resources for personal or work-related
issues.Professional Development: Opportunities for training,
workshops, or skills development programs.Paid Parental Leave: Time
off for new parents, including maternity, paternity, and adoption
leave.Voting Time Off (VTO): Allowing employees to take paid time
off to vote.Compensation:$67,000.00 - $73,000.00 (Annually)What
Awaits You:You'll be embraced by a dynamic team of seasoned
professionals who are passionate about their field, which will
support your personal and professional growth. Additionally, we
highly value work-life balance and are committed to working
collaboratively with you to meet your professional endeavors. Are
you ready to elevate your career to new heights? At Bayview Hunters
Point Foundation we're not just offering a job - we're offering an
opportunity to be a part of something bigger. Join our innovative
and passionate team, where your skills and ambitions will find the
perfect place to flourish!?Apply Now!Notice: All job descriptions
are to be used as guides only. They do not constitute contracts,
commitments or promises of any kind. Bayview Hunters Point
Foundation reserves the right to change, add, delete, upgrade or
downgrade positions as dictated by business necessity at any time
with or without notice. Bayview Hunters Point Foundation is a
welcoming space for all, regardless of race, color, religion, sex,
sexual orientation, gender identity, national origin, age,
disability, genetic information, marital status, veteran status, or
any other characteristic protected by applicable law. We strive to
create a diverse and inclusive workplace where all individuals feel
valued, respected, and empowered to bring their authentic selves to
work. Candidates from a diversity of backgrounds are strongly
encouraged to apply. Bayview Hunters Point Foundation is an Equal
Employment Opportunity Employer.Requirements:Compensation details:
67000-73000 Yearly SalaryPI3c2fc4e909c6-25660-34902597
Keywords: Bayview Hunters Point Foundation, Woodland , Case Manager II (Roads to Recovery), Executive , San Bruno, California
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